SERVICES : Cancellation & Rescheduling policy
Services may be rescheduled by phone call or text message 647-210-0644 following these requirements.
- Reservation is rescheduled or cancelled 2 weeks or more in advance, the deposit can be exchanged towards any future service and is non refundable.
- Rescheduling within 7- 3 days of the booked appointment, as long as the reservation is rescheduled within 7 days of the original appointment the 50% of the deposit is applied towards the service. If the rescheduled appointment is not fulfilled within 7 days the deposit is non refundable and will not be applied towards future services.
- If the reservation is rescheduled 3 days prior to the date of service the deposit is non refundable and will not be applied towards future services.
- With the exception of bridal services and makeup services the deposit is non refundable with no exceptions. If the reservation is rescheduled prior of 30 days to the reservation date the deposit will be applied towards the rescheduled appointment. If the appointment is not fulfilled on the rescheduled date the deposit is non refundable.
If you have any questions about the delivery and shipment or your order, please contact us at 647-210-0644